Mani Seroa

Seroa Ventures

Solutions Engineer

Aug 2019 – Current

Remote, USA

• Drove revenue and create sales opportunities by managing the pre-sales technical process, including Proof of Concepts, Demonstrations, and weekly Webinars in response to RFI and RFP.
• Communicated with clients in discovery cycles to identify pain points and provide technical solutions during pre-sales. In addition, advised customers by identifying their needs, and problems and custom tailoring product offerings to meet customer requirements post-sales.
• Provided software solutions and demonstrations for projects in web development utilizing Javascript, HTML, CSS, iOS/Android development, CRM software, and Marketing software.
• Led full sales cycles (pre-sales) (post-sales) and optimized sales management increasing pipeline by 78% and sales closed by 90%.
• Worked with other functional teams, including c-suite executives, sales managers, and engineers to conduct market research, and marketing strategies, specializing in customer service, customer acquisition, customer retention, and marketing strategies.

C3 Public Strategies

Data Analyst

Jul 2019 – Mar 2020

Remote (Northern California, East Bay)

• Became the go-to expert on matters related to API, SOA, CRM, and SEO and collaborated between clients and the support team to resolve issues quickly and effectively.
• Conducted strategic analysis to determine attractive product development and analyzed/audited prospective data and facilitated communication for resupply of inventory to co-specialists.

Blaze

Sales Manager

Jan 2019 – Jan 2020

Concord, CA

• Employed as a shift manager, promoted to sales manager, and entered training for a senior management role
• Collaborated and co-managed with executives, district/general managers, and shift supervisors to maintain a number-one sales ranking in California within the Blaze franchise network for 5 consecutive months
• Directed and trained an interchangeable and flexible staff in customer-facing roles. Led SEO marketing projects and increased exposure by 31% leading to sales increasing by 70%.

Dillon LLC

Sales Manager

May 2018 – April 2019

Blackhawk, CA

• Directed Sales management and outsourced supply decreasing inventory costs by 37%, increasing sales by 43%.
• Optimized pipeline prospects, discovery, and prospecting phases in sales cycles. Also, implemented active sales training, learning, and teamwork in a fast-paced environment. Leading to a Customer Service satisfaction Google rating increase from 3.3 ★ to 4.4 ★.
• Provided market research, business plan development, business strategics, outsourced manufacturing and product development.

Seroa Tech Repair LLC

Hardware Engineer

May 2018 – April 2019

Blackhawk, CA

• Computed private DNS servers, Proxy IPs, Linux customization, and IOS jailbreak customization. Designed custom home networks and work/gaming desktops.
• Created Web development, IOS, and Android app development, Smart device development, and security development.
• Conducted hardware, smartphone, desktop, laptop, TV, network, and software diagnostics and repair.

Solutions Engineering Bootcamp

Jan 2023 - Apr 2023

AWS cloud computing, Demo presentations, IT Security, CRM - SalesForce, HubSpot, Product research, Proposal writing, Analytical thinking

Objection handling, Networking, Troubleshooting, Discovery & qualification, Persuasion techniques, Negotiations, Public speaking

B.S, Psychological & Neuroscience ( Santa Barbara, CA )

2021 - Jun 2022

University of California, Santa Barbara (Full Ride Scholarship)

Thesis: Feedback intervention manipulation and self-efficacy

Relevant Coursework: Advanced Research + Lab, Research Methods + Lab, Advanced Statistics, Social Psychology, Mindfulness, Motivation, Self and Identity, Psychopharmacology, Evolutionary Psychology.

B.A, Economics

Jun 2022

University of California, Santa Barbara ( Santa Barbara, CA )

Relevant Coursework: Financial/Managerial Accounting, Calculus for Management, Econ Stats, MicroEcon Theory, Tech Management, Tech Business and Society, Micro/Macro Economics, Public Speaking, Business Law, Applied Calculus 1+2.